Environmental Information Regulations

The Environmental Information Regulations allows the public to request environmental information from public authorities.

The information covered can be divided into the following six main areas:

  • the state of the elements of the environment, such as air, water, soil, land, fauna (including human beings)
  • emissions and discharges, noise, energy, radiation, waste and other such substances
  • measures and activities such as policies, plans, and agreements affecting or likely to affect the state of the elements of the environment
  • reports, cost-benefit and economic analyses
  • the state of human health and safety, contamination of the food chain
  • cultural sites and built structures (to the extent they may be affected by the state of the elements of the environment)

Requests for information, whether received verbally or in written form, must be considered in accordance with the Regulations and a response must be made within within 20 working days of receipt.

There are limited grounds to withhold information from disclosure. Certain information can be withheld if an exception applies and it is considered that it serves the interests of the public better to withhold the information.

Any requests for Environmental Information should be made to:

Information Governance,
University of South Wales,
CF37 1DL

Or by e-mail to: freedomofinformation@southwales.ac.uk

What to do if you are unhappy with the outcome of your EIR request?

The University aims to provide a high standard of service to everyone with whom it deals. Sometimes however, for any number of reasons, this does not happen and the University falls short of its stated aims. In the event of this happening the University would like to hear from you so that steps can be taken to rectify the situation.

Request Handling

If you are dissatisfied with the way your request has been handled, you can ask the University to review decisions relating to an information request made under the Environmental Information Regulations . These rights can be exercised via two review processes. Firstly, by using the complaints procedure detailed below; secondly by applying direct to the Information Commissioner’s Office.

Note: Before an appeal is made to the Information Commissioner the University’s internal complaints procedure should be completed.

Stage 1: What should I do if I am not happy with the service I have received?

If you wish to make a complaint please write to the University at the address below:

Mr. William Callaway,
University of South Wales
CF37 1DL
e-mail: freedomofinformation@southwales.ac.uk

If your problem cannot be resolved immediately the responsible officer will let you know how long it might take. The University aims to respond to your complaint and provide a full response within 20 working days. If your complaint is complicated it may take longer to investigate. If this proves to be the case you will be given an explanation as to why and when you can expect a response.

Stage 2: What should I do if am not happy with the outcome of Stage1?

If you are not satisfied with our response to a complaint you may ask the Information Commissioner to investigate the matter at his own discretion:

EIR/FOI Complaints
Wycliffe House
Water Lane
e-mail: mail@ico.gsi.gov.uk
phone: 01625 545700
fax: 01625 545510