Since 1 April 2018 students in Wales have the legal right to use Welsh. When you first enroll as a student at the University you will be asked for your preferred language- Welsh or English. This information is noted on your student record so that staff are aware when they communicate with you.
All students are entitled to receive the following in Welsh:
| Correspondence including letters, e-mail or text messages | Welcome booklet | Welsh language prospectus | Forms, documents and notices |
| Counselling service | Meetings | Certificates | Submitting written work in Welsh |
| Applying for financial support | Communicating on the telephone | Public events e.g. lectures, graduation or award ceremonies | Websites, apps and social media |
| Signage and self-service machines | Reception service | Advertising Welsh services | Corporate identity |
| Examinations (*Note: this is dependent on the examining body) | Public announcements | Student accommodation | A personal tutor (*Note: this does not mean allocating an academic tutor) |
| Awarding grants and providing financial support | Student wellbeing | Disciplinary cases in relation to another student | Making a complaint |
For more information on the learning opportunities available through the medium of Welsh, e-mail cymraeg@decymru.ac.uk
The Service Delivery Standards apply to both students and the public – this information is provided in our Compliance Notice.
